We strive to provide our customers with the best possible shopping experience, which includes fast and reliable shipping. Our shipping policy is designed to ensure that your orders are processed quickly and delivered to you in a timely manner. Please read this shipping policy carefully before placing your order.
Shipping Information
We currently ship to addresses in the United States only. All orders are shipped from our warehouse located at 123 Egg Harbor Rd STE 506, Sewell, NJ 08080, United States. We offer free standard shipping on all orders. We use reputable carriers such as UPS, FedEx, and USPS to ensure that your orders are delivered safely and on time.
Order Processing
We aim to process all orders within 24-48 hours of receiving them. Orders received after 12 PM EST may be processed the next business day. Please note that orders are not processed or shipped on weekends or holidays. Once your order has been processed, you will receive a shipping confirmation email with a tracking number.
Shipping Timeframes
We offer standard shipping, which typically takes 3-5 business days to arrive. However, delivery times may vary depending on your location and carrier delays. Please note that we cannot guarantee delivery dates or times. If you need your order to arrive by a specific date, please contact us at support@litesneakers.com and we will do our best to accommodate your request.
Shipping Delays
While we do our best to ensure that your orders are delivered on time, there may be unexpected delays due to weather conditions, carrier delays, or other factors beyond our control. If your order is delayed, we will notify you by email and provide you with an estimated delivery date.
International Shipping
At this time, we do not offer international shipping. We apologize for any inconvenience this may cause.
Order Changes and Cancellations
If you need to make changes to your order or cancel your order, please contact us at support@litesneakers.com as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed, we cannot guarantee that changes or cancellations can be made.
Order Tracking
Once your order has been processed and shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track your package on the carrier’s website. Please note that it may take up to 24 hours for the carrier’s website to update with your tracking information.
Delivery Issues
If your order is lost or damaged during shipping, please contact us at support@litesneakers.com as soon as possible. We will work with the carrier to resolve the issue and ensure that you receive your order in a timely manner. If your order is marked as delivered but you did not receive it, please contact the carrier to file a claim.
Conclusion
At litesneaker, we are committed to providing our customers with fast and reliable shipping. We offer free standard shipping on all orders and use reputable carriers to ensure that your orders are delivered safely and on time. If you have any questions or concerns about our shipping policy, please contact us at support@litesneakers.com or by phone at +1 347-469-0110. Thank you for choosing litesneaker.